Terms of Service

Terms of Service

These Terms of Service govern the relationship between you and Avenmirth™ when you access our website, create or use an account where available, place an order, communicate with customer service, or otherwise use services provided through our online store.

AVENMIRTH / SERVICE AGREEMENT

The main agreement governing our online store and services.

By using our website or purchasing from us, you agree to these Terms of Service, together with the policies and notices referenced throughout the website.

Store Operator

Shenzhen Lehuo Qingcai Technology Co., Ltd.

Brand

Avenmirth™

Customer Care

service@avenmirth.com
+86 137 1248 7619

01

Acceptance of the Service Agreement

By accessing the website or using any part of our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, you should not use the website or place an order through our store.

02

Our Services

Avenmirth™ provides an online retail service through which customers can view, compare, purchase, and receive outdoor, camping, travel, organization, and related products.

Our services may also include customer support, order management, payment processing, delivery coordination, account functionality, and other features made available through our store.

03

Customer Accounts

Where customer account functionality is available, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been used without authorization.

04

Orders and Service Acceptance

Placing an order constitutes an offer to purchase products from our store. Orders may be reviewed before final acceptance.

We may refuse, limit, or cancel an order where reasonably necessary because of product availability, payment issues, pricing errors, suspected fraud, incorrect information, technical problems, or operational limitations.

05

Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, materials, features, and other information accurately.

Minor differences may occur because of display settings, photography, manufacturing tolerances, packaging updates, or normal material variation.

Products shown in lifestyle photographs may appear with decorative props or additional equipment that is not included unless expressly stated in the product description.
06

Prices, Payments and Billing

Prices are displayed through our storefront and checkout. Applicable shipping fees, taxes, duties, or other charges may be displayed separately.

Payments may be processed through third-party payment providers. Approval, authentication, declined transactions, and some pending payment holds are controlled by the relevant bank or payment service.

07

Fulfillment and Delivery

Order processing, estimated transit times, tracking, international shipping, and delivery responsibilities are described in our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated. Carrier operations, customs procedures, weather, destination conditions, and other events may affect delivery timing.

08

Returns, Refunds and Order Problems

Return eligibility, damaged items, incorrect orders, return authorization, and refund procedures are governed by our Return Policy.

Customers should contact us before returning merchandise so that the correct return process and location can be confirmed.

09

Intellectual Property

The Avenmirth™ brand, website design, graphics, original photographs, product presentation, written content, logos, and other materials may be protected by copyright, trademark, design, or other intellectual-property laws.

You may not reproduce, distribute, commercially exploit, modify, republish, or use protected materials without authorization except where permitted by law.

10

Customer Communications

When you contact customer service, submit a request, write a review, or otherwise communicate with us, you agree not to submit unlawful, abusive, fraudulent, infringing, or malicious content.

11

Third-Party Services

Our store may use third-party providers for hosting, payments, analytics, communications, logistics, customer support, fraud prevention, and related functions.

Those services may be governed by separate terms and privacy policies established by the relevant provider.

12

Outdoor Product Responsibility

Outdoor environments can involve weather, terrain, heat, cold, water, wildlife, fire, and other risks. Customers are responsible for determining whether a product is suitable for their intended use and environment.

Unless expressly stated on a specific product page, Avenmirth™ products should not be assumed to be professional rescue equipment, technical climbing equipment, certified lifesaving equipment, or specialist protective equipment.
13

Service Availability

We may modify, update, suspend, or discontinue website functions or services when reasonably necessary. We do not guarantee that every service feature will remain available indefinitely.

14

Disclaimer of Warranties

To the extent permitted by law, the website and related services are made available on an “as available” basis. We do not guarantee that the website will always operate without interruption or error.

Nothing in these Terms limits mandatory consumer guarantees or rights that cannot legally be excluded.

15

Limitation of Liability

To the fullest extent allowed by applicable law, Avenmirth™ and Shenzhen Lehuo Qingcai Technology Co., Ltd. are not responsible for indirect, special, incidental, or consequential losses where such liability may lawfully be limited.

16

Privacy

Our collection and processing of personal information are described separately in our Privacy Policy and Your Privacy Choices page.

17

Changes to the Service or Terms

We may update these Terms from time to time to reflect changes in our services, technology, operations, or legal obligations.

The version displayed on the website is the current version.

18

Contact

Avenmirth™

Company: Shenzhen Lehuo Qingcai Technology Co., Ltd.
Owner / Representative: Wang Jingchao
Email: service@avenmirth.com
Phone: +86 137 1248 7619
Address: Unit 3B-070, Phase II, South China International Leather and Leather Goods Raw Materials & Accessories Logistics Zone, No. 1 South China Avenue, Hehua Community, Pinghu Subdistrict, Longgang District, Shenzhen City